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Around the clock all
year long service |
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Whether it is warranty work, repair work, or a preventative
maintenance call, our factory trained technicians are here to help
with all of your general electrical equipment or generator needs.
By having a preventative maintenance contract agreement with
POTEL, you will be exempted from labor fees and transportation; as
well as priority coverage 7 days a week, 24 hours a day, 365 days a
year. |
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Computerized Follow Up |
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With the help of
maintenance software, we follow up every single piece of maintained equipment. Generator
hour meters are followed up, repairs filter changes and oil changes
are all registered, dated, and archived, in other words, "we just
know the history of your electrical equipment so that we can control
their future". Teams are carefully dispatched so that they will
never miss the scheduled preventive maintenance process.
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Emergency
Operations |
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Backup teams are
available for emergency calls, 24 hours a day, indifferent of the
working hours constraints.
Thousands of spare parts
are stored for instantaneous repairs in our warehouses.
From our first onsite
visit, we check your needs, analyze the changeable components and
spare parts that are likely to get spoiled and store the
corresponding replacement parts in our stocks for the quickest
response possible. |
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Experience and
Expertise |
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Our service team brings decades of
experience working with generators, UPS', batteries, and low
current (security and alarm systems).
Personnel are the key to any
service organization. POTEL service team is distinguished by
integrity, knowledge, and expertise; where experienced engineers
guide and control our technician teams so that they achieve
quick maintenance operations.
Scheduled meetings,
and our HISS, Human Information Sharing
System, where information and expertise are shared, have
even added higher expertise to our teams.
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